Navigate Care, Coverage, & Complex Decisions With Confidence

Supporting Families Through Life’s Toughest Transitions

Let us help you make informed choices that honor your senior loved one’s rights, wishes, and quality of life.

Navigate Care, Coverage, & Complex Decisions With Confidence

Supporting Families Through Life’s Toughest Transitions

Let us help you make informed choices that honor your senior loved one’s rights, wishes, and quality of life.

Schedule a Free Consultation

Elder Care Planning and Advocacy in Washington DC Metro

Senior Care Navigation

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Medical Decision Support

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Insurance & Billing Advocacy

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Long-Term Planning

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Patient Rights Protection

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Explore All Services

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Meet Nadene Bradburn, BCPA

About Your Elder Care Advocate

Nadene is a Board-Certified Patient Advocate (BCPA) with over 25 years of healthcare leadership experience. Her work is shaped by both deep professional knowledge and personal experience. At 24, she survived a life-threatening brain aneurysm, an event that changed how she viewed care and led her to earn a master’s in Health Systems Management.

She has since led clinical departments, launched rural health programs, and served as a volunteer Ombudsman advocating for nursing home residents. Today, she helps families in the DC metro area navigate complex care decisions with clarity, compassion, and integrity.

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Ways We Can Support Seniors and Caregivers

Our services are flexible and always shaped by your family’s individual needs, but these are some of the most common ways we help:

Review and explain complex medical records
Coordinate care across all providers
Identify treatment options and health risks

Resolve denied insurance claims
Audit and dispute incorrect medical bills
Guide Medicare and Medicaid applications
Investigate care quality and facility concerns

Support hospital-to-home care transitions
Advanced Directive education and resources
Guide families through sensitive planning conversations

Let’s Look at the Whole Picture—Together

Collaborative, Client-Centered Senior Care Advocacy

Every client begins with a personalized assessment and strategy report. This first step helps families understand their situation and explore options that support their loved one’s needs and values.

Initial Consultation

Once you reach out, we’ll schedule a virtual meeting to talk through your situation. We’ll get to know each other, review service options, and decide if moving forward makes sense.

Intake and Case Review

If we continue, I’ll guide you through a detailed intake. We’ll gather medical, personal, and logistical information. You’ll have open access to me during this stage to share updates or ask questions.

Strategy Report Development

Using what we’ve collected, I’ll create a written report that outlines care options, services, and planning steps. It’s tailored to your family’s goals and easy to understand.

Report Presentation and Planning Session

We’ll meet again to go over the report, talk through recommendations, and plan next steps together. This may include additional or ongoing support via hourly consulting or flat-rate services.

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Hear From Families We’ve Worked With

I highly recommend The Elder Care Advocate. Nadene guided us through a complex and often overwhelming system to ensure my parents were able to access the support they needed in Washington state. Nadene’s knowledge, dedication, and compassion made the entire process so much more manageable. We are truly grateful for all of her help.

Courtney DillaplainAlexandria, VA

Nadene is someone who supports patients throughout the entire healthcare journey. There were nurses in each doctors’ office who explained why certain treatments were recommended, but Nadene was the one that made sure they were talking to each other as well as me and that nothing fell through the cracks. This was during COVID and some of my doctors’ visits were virtual. It took some time, but eventually things came together. Nadene told me exactly what was going on at every step, and she was optimistic and kind throughout.

Walter CohenFreehold Township, NJ

I strongly recommend Nadene. I have known her for about a decade and she and I share a professional interest in assisting families grappling with various aspects of patient care for seniors and their families. Nadene has tremendous experience in advocacy and hospital administration; she also has great facility in talking with others and making them feel comfortable. I know her to be forthright and ethical individual and a compassionate ally.

Chrisanna WaldropWashington, DC

Q&A With Your Trusted Elder Care Advocate

We know this process can feel unfamiliar, and you likely have questions. Explore answers to some of the most common concerns families share when navigating elder care, advocacy, and long-term planning.

If you don’t see your question here, please reach out—we’re always happy to talk.

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Ready to Talk About What You Need?

If you’re facing a complex care situation or just want a clearer picture of your options, get in touch. We offer a complimentary consultation to learn about your needs and explain how we can support your family.

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Receive Personalized Senior Care Coordination

Get expert guidance for healthcare, insurance, planning, and patient rights, all tailored to your loved one’s needs. Send us a text or give us a call to schedule your initial consultation.

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